Learning to summarize with human feedback

OpenAI News
Learning to summarize with human feedback

Our models generate summaries that are better than summaries from 10x larger models trained only with supervised learning. Even though we train our models on the Reddit TL;DR dataset, the same models transfer to generate good summaries of CNN/DailyMail news articles without any further fine-tuning. Our techniques are not specific to summarization; in the long run, our goal is to make aligning AI systems with human preferences a central component of AI research and deployment in many domains.

# Human feedback models outperform much larger supervised models and reference summaries on TL;DR

Figure 1: The performance of various training procedures for different model sizes. Model performance is measured by how often summaries from that model are preferred to the human-written reference summaries. Our pre-trained models are early versions of GPT-3, our supervised baselines were fine-tuned to predict 117K human-written TL;DRs, and our human feedback models are additionally fine-tuned on a dataset of about 65K summary comparisons.

Large-scale language models are becoming increasingly capable on NLP tasks. These models are usually trained with the objective of next word prediction on a dataset of human-written text. But this objective doesn’t capture exactly what we want; usually, we don’t want our models to imitate humans, we want them to give high-quality answers. This mismatch is clear when a model is trained to imitate low-quality human-written text, but it can also happen in more subtle ways. For example, a model trained to predict what a human would say might make up facts when it is unsure, or generate sentences reflecting harmful social bias, both failure modes that have been well-documented.3, 4, 5, 6

As part of our work on safety, we want to develop techniques that align our models’ objectives with the end behavior we really care about. As our models become more powerful, we believe aligning them with our goals will be very important to ensure they are beneficial for humans. In the short term, we wanted to test if human feedback techniques could help our models improve performance on useful tasks.

We focused on English text summarization, as it’s a challenging problem where the notion of what makes a “good summary” is difficult to capture without human input. We apply our method primarily to an existing dataset1of posts submitted to the social network RedditBtogether with human-written “TL;DRs,” which are short summaries written by the original poster.

We first train a reward model via supervised learning to predict which summaries humans will prefer.AWe then fine-tune a language model with reinforcement learning (RL) to produce summaries that score highly according to that reward model. We find that this significantly improves the quality of the summaries, as evaluated by humans, even on datasets very different from the one used for fine-tuning.

Our approach follows directly fromour previous work⁠on learning from human feedback.7There has also been other work on using human feedback to train summarization models.8We push the technique further by scaling to larger models, collecting more feedback data, closely monitoring researcher-labeler agreement, and providing frequent feedback to labelers. Human feedback has also been used to train models in several other domains, such as dialogue,9, 10, 11semantic parsing,12translation,13, 14story15and review16generation, evidence extraction,17and more traditional RL tasks.18, 19

Post from Reddit (r/AskReddit)

## I hope this is appropriate for AskReddit, but I’m looking for last-minute summer research/work. Anyone have any ideas on what I could do?

I’m living at home with my parents in Houston, Texas. I’m a post-bacc student at UH, taking classes to get into a CS master’s program, and I’ve already graduated from a top school with a BS in geophysics. I’ve also worked for years doing web dev and have a broad range of experience, and I can program decently well also have extensive web development experience.

There’s lots of internships I probably *could* have gotten if I hadn’t waited so long, but since this is the last minute I don’t know what to do. I can’t work from home, really. Any ideas? Pay isn’t important, if I can get good working/research experience. Although pay would be nice. :)

Human-written reference summary

sorry if this is a lame question for AskReddit, but I need something to work on this summer, pay or no pay. Hopefully something CS-y. Any ideas?

Human feedback 6B model

I’m a recent grad with a BS in geophysics and web dev experience looking for last-minute summer research/work. Any ideas? Pay isn’t important.

I’m looking for last-minute summer research/work. I’m a post-bacc student at UH, taking classes to get into a CS master’s program, and I’ve already graduated from a top school with a BS in

Pre-trained 6B model

I’m a post-bacc student at UH, taking classes to get into a CS master’s program, and I’ve already graduated from a top school with a BS in geophysics. I’ve also worked for years doing web

We evaluated several different summarization models—some pre-trained on a broad distribution of text from the internet, some fine-tuned via supervised learning to predict TL;DRs, and some fine-tuned using human feedback.D To evaluate each model, we had it summarize posts from the validation set and asked humans to compare their summaries to the human-written TL;DR. The results are shown inFigure 1⁠.

We found that RL fine-tuning with human feedback had a very large effect on quality compared to both supervised fine-tuning and scaling up model size. In particular, our 1.3 billion parameter (1.3B) model trained with human feedback outperforms our 12B model trained only with supervised learning. Summaries from both our 1.3B and 6.7B human feedback models are preferred by our labelers to the original human-written TL;DRs in the dataset.E

People make different trade-offs when writing summaries, including between conciseness and coverage of the original text; depending on the purpose of the summary, different summary lengths might be preferred. Our labelers tended to prefer longer summaries, so our models adapted to that preference and converged to the longest allowable length. Controlling for length reduced human preferences for our 6.7B model’s summaries from 70% to 65%, explaining a minority of our gains.F

# Human feedback models trained on Reddit transfer to generate excellent summaries of CNN/DM news articles without further training

The performance (human-rated summary quality on a 1–7 scale) of various training procedures and model sizes. Note that our human feedback models generate summaries that are significantly shorter than summaries from models trained on CNN/DM.

At a given summary length, our 6.7B human feedback model trained on Reddit performs almost as well as a fine-tuned 11B T5 model, despite not being re-trained on CNN/DM.

Article from CNN/DM (dailymail)

## Kenny Bayless to referee Floyd Mayweather and Manny Pacquiao fight

The man widely considered the leading referee in the world will be in charge of the richest fight of all time.

Kenny Bayless has the honour of being the third man in the ring with Floyd Mayweather and Manny Pacquiao on May 2.

The appointment will be welcomed by both camps.

Referee Kenny Bayless (left) holds back Floyd Mayweather during his fight against Marcos Maidana

Bayless breaks up the tension between Mayweather (right) and Maidana during their bout in September 2014

Manny Pacquiao conducts a training session after his morning jog in Los Angeles on Tuesday

Pacquiao is watched by a group of fans who gather to see their man in action ahead of the super-fight

Bob Arum, Pacquiao’s promoter, says: ‘Bayless is the best out there.’

Bayless, a veteran of countless big fights in Las Vegas, will celebrate his 65th birthday two days after supervising the Fight of the Century in the MGM Grand Garden Arena.

The Nevada State Athletic Commission, acutely aware that the officiating has to be of the highest order, given that the fight is likely to attract an audience well beyond those who usually watch boxing, have wisely put their trust in the large physical presence and unflappable personality of Bayless.

Recent controversial results have put the Commission under pressure to bring in officials from outside Nevada for the mega-fights here and have made one concession in that regard.

Glenn Feldman, a much respected judge from Connecticut, will be among the three wise men scoring a fight which most expect to go the 12-round distance.

The two other judges are Las Vegas resident Dave Moretti and Burt Clements, from Reno.

Serious consideration was given to including a judge from overseas and John Keane, a British Boxing Board Class A-star official from Wellingingborough, Northampton was thought to be the favourite.

Bayless has refereed previous super fights involving Mayweather and Pacqiao. Recently, he was in charge of Mayweather’s difficult physical battle against Marcos Maidana and Pacquiao’s spectacular knock-out by Juan Manuel Marquez.

He will receive $25,000 (£16,600) for the night’s work in May, while the judges will each receive $20,000 (£13,300). It is still peanuts compared with the $180 million and $120 million which are the respective minimums expected to earned by Mayweather and Pacquiao but the officials are being paid somewhat more than expected.

Pacquiao continues his crunches and workout in the LA park ahead of his clash with Mayweather

The first and only eight-division champions Pacquiao will face the undefeated Mayweather in Las Vegas

Bayless holds back Pacquiao (left) as he stands over Ricky Hatton during their bout in 2009

Pacquiao (left) stands over a knocked down Hatton as Bayless begins his count during the fight in 2009

Human-written reference summary

Veteran Kenny Bayless has been named the third man in the ring for the highly anticipated bout between Floyd Mayweather and Manny Pacquiao. Bayless has supervised countless high-profile fights in Las Vegas before now, including several of both Mayweather’s and Pacquiao’s. He will celebrate his 65th birthday on May 4, two days after the Fight.

Human feedback 6B model (transfer)

Kenny Bayless will be the third man in the ring with Floyd Mayweather and Manny Pacquiao on May 2. Bayless is widely considered the best referee in the world.

Supervised 6B model (transfer)

Bayless is the best out there. Bayless is 65. Bayless is the best out there. Bayless is 65. Bayless is the best out there. Bayless is 65. Bayless is the best out there. Bay

Pre-trained 6B model

The man widely considered the leading referee in the world will be in charge of the richest Fight of all time.

T5 11B model (fine-tuned on CNN/DM)

Floyd Mayweather and Manny Pacquiao will Fight in Las Vegas on May 2. Referee Kenny Bayless will be in charge of the super-fight. Bayless has refereed previous super fights involving Mayweather and Pacquiao.

Supervised 6B model (fine-tuned on CNN/DM)

Kenny Bayless will referee Floyd Mayweather and Manny Pacquiao. The 65-year-old will be in the ring with the two boxers on May 2. Bayless has refereed previous Mayweather and Pacquiao fights.

To test our models’ generalization, we also applied them directly to the popular CNN/DM news dataset.2These articles are more than twice as long as Reddit posts and are written in a very different style. Our models have seen news articles during pre-training, but all of our human data and RL fine-tuning was on the Reddit TL;DR dataset.

This time we evaluated our models by asking our labelers to rate them on a scale from 1–7.G We discovered that our human feedback models transfer to generate excellent short summaries of news articles without any training. When controlling for summary length, our 6.7B human feedback model generates summaries that are rated higher than the CNN/DM reference summaries written by humans. This suggests that our human feedback models have learned something more general about how to summarize text, and are not specific to Reddit posts.

A diagram of our method, which is similar to the one used in our previous work⁠(opens in a new window).

Our core method consists of four steps: training an initial summarization model, assembling a dataset of human comparisons between summaries, training a reward model to predict the human-preferred summary, and then fine-tuning our summarization models with RL to get a high reward.

We trained several supervised baselines by starting from GPT‑style transformer models trained on text from the Internet,20⁠and fine-tuning them to predict the human-written TL;DR via supervised learning. We mainly use models with 1.3 and 6.7 billion parameters. As a sanity check, we confirmed that this training procedure led to competitive resultsH on the CNN/DM dataset.

We then collected a dataset of human quality judgments. For each judgment, a human compares two summaries of a given post and picks the one they think is better.I We use this data to train a reward model that maps a _(post, summary)_ pair to a reward _r_. The reward model is trained to predict which summary a human will prefer, using the rewards as logits.

Finally, we optimize the policy against the reward model using RL. We usePPO⁠with 1 million episodes in total, where each episode consists of the policy summarizing a single article and then receiving a reward _r_. We include a KL penalty that incentivizes the policy to remain close to the supervised initialization.

## Collecting data from humans

Any training procedure that uses human feedback is directly influenced by the actual humans labeling the data. In our previous work on fine-tuning language models from human preferences,7⁠our labelers often gave high ratings to summaries we thought were average, which was reflected in the quality of our trained models.

In response, in this project we invested heavily in ensuring high data quality. We hired about 80 contractors using third-party vendor sites,Jand paid them an hourly wage regardless of the number of summaries evaluated.K Hiring contractors rather than relying on crowdsourcing websites allowed us to maintain a hands-on relationship with labelers: we created an onboarding process, developed a website with a customizable labeler interface, answered questions in a shared chat room, and had one-on-one video calls with labelers. We also made sure to clearly communicate our definition of summary quality, after spending significant time reading summaries ourselves, and we carefully monitored agreement rates between us and labelers throughout the project.

## Optimizing the reward model

# Optimizing our reward model eventually leads to sample quality degradation

Starting from the 1.3B supervised baseline (point 0 on the x-axis), we use RL to optimize the policy against the reward model, which results in policies with different “distances” from the baseline (x-axis, measured using the KL divergence from the supervised baseline). Optimizing against the reward model initially improves summaries according to humans, but eventually overfits, giving worse summaries. This chart uses an older version of our reward model, which is why the peak of the reward model is less than 0.5.

Post from Reddit (r/AskReddit)

## I’m a 28yo man, and I would like to get into gymnastics for the first time.

Title said just about all of it. I’m 28, very athletic (bike/ surf/ snowboard) and I have always wanted to do gymnastics.

I like to do flips and spins off bridges and on my snowboard, and it seems to me gymnastics would be a great way to do those movements I like, in a controlled environment. The end goal of this is that it would be fun, and make me better at these movements in real life.

But is it too late for me? Should 28 year old guys such as myself be content with just watching those parkour guys on youtube? Or can I learn the ways of the gymnastic jedi? BTW, I live in San Jose CA.

I want to do gymnastics, but I’m 28 yrs old. Is it too late for me to be a gymnaste?!

28yo guy would like to get into gymnastics for the first time. Is it too late for me given I live in San Jose CA?

28yo dude stubbornly postponees start pursuing gymnastics hobby citing logistics reasons despite obvious interest??? negatively effecting long term fitness progress both personally and academically thoght wise? want change this dumbass shitty ass policy pls

Optimizing against our reward model is supposed to make our policy align with human preferences. But the reward model is only a proxy for human preferences, as it only sees a small amount of comparison data from a narrow distribution of summaries. While the reward model performs well on the kinds of summaries it was trained on, we wanted to know how much we could optimize against it until it started giving useless evaluations.

We trained policies at different “optimization strengths” against the reward model, and asked our labelers to evaluate the summaries from these models. We did this by varying the KL coefficient, which trades off the incentive to get a higher reward against the incentive to remain close to the initial supervised policy. We found the best samples had roughly the same predicted reward as the 99th percentile of reference summaries from the dataset. Eventually optimizing the reward model actually makes things worse.

If we have a well-defined notion of the desired behavior for a model, our method of training from human feedback allows us to optimize for this behavior. However, this is not a method for determining what the desired model behavior _should be_. Deciding what makes a good summary is fairly straightforward, but doing this for tasks with more complex objectives, where different humans might disagree on the correct model behavior, will require significant care. In these cases, it is likely not appropriate to use researcher labels as the “gold standard”; rather, individuals from groups that will be impacted by the technology should be included in the process to define “good” behavior, and hired as labelers to reinforce this behavior in the model.

We trained on the Reddit TL;DR dataset1⁠because the summarization task is significantly more challenging than on CNN/DM. However, since the dataset consists of user-submitted posts with minimal moderation, they sometimes contain content that is offensive or reflects harmful social biases. This means our models can generate biased or offensive summaries, as they have been trained to summarize such content.

Part of our success involves scaling up our reward model and policy size. This requires a large amount of compute, which is not available to all researchers: notably, fine-tuning our 6.7B model with RL required about 320 GPU-days. However, since smaller models trained with human feedback can exceed the performance of much larger models, our procedure is more cost-effective than simply scaling up for training high-quality models on specific tasks.

Though we outperform the human-written reference summaries on TL;DR, our models have likely not reached human-level performance, as the reference summary baselines for TL;DR and CNN/DM are not the highest possible quality. When evaluating our model’s TL;DR summaries on a 7-point scale along several axes of quality (_accuracy_,_coverage_,_coherence_, and _overall_), labelers find our models can still generate inaccurate summaries, and give a perfect _overall_ score 45% of the time.L For cost reasons, we also do not directly compare to using a similar budget to collect high-quality demonstrations, and training on those using standard supervised fine-tuning.

## Future directions

We’re interested in scaling human feedback to tasks where humans can’t easily evaluate the quality of model outputs. For example, we might want our models to answer questions that would take humans a lot of research to verify; getting enough human evaluations to train our models this way would take a long time. One approach to tackle this problem is to give humans tools to help them evaluate more quickly and accurately. If these tools use ML, we can also improve them with human feedback, which could allow humans to accurately evaluate model outputs for increasingly complicated tasks.23

In addition to tackling harder problems, we’re also exploring different types of feedback beyond binary comparisons: we can ask humans to provide demonstrations, edit model outputs to make them better, or give explanations as to why one model output is better than another. We’d like to figure out which kinds of feedback are most effective for training models that are aligned with human preferences.

_If you are interested in working on these research questions,__we’re hiring_⁠_!_

1. 1 For training, we use the Reddit TL;DR dataset instead of the more popular CNN/DM dataset because simple copying baselines perform better than the human-written reference summaries on CNN/DM, which is not the case for TL;DR (see Appendix D of our paper). We performed a new web crawl to increase the TL;DR dataset size, required summaries to be between 24 and 48 tokens, and performed some other cleaning and filtering

2. B We hire human labelers to judge summary quality, and implement quality control to ensure that labeler judgments agree with our own. We describe our human data collection procedure below.

3. C Interestingly, we found that human evaluators preferred the Lead-3 baseline (taking the first 3 sentences of the article) to the dataset’s reference summaries, and we confirmed this ourselves.

4. D We generate all of our samples at temperature 0, which we found humans preferred most.

5. E While we use human-written TL;DRs as our main point of comparison, they don’t always represent optimal human performance; they are sometimes intended to be funny or to summarize only a part of the post, and their grammar and style are all over the map.

6. F We control by training a logistic regression model to predict the preferred summary given only the policy ID and the log ratio of the lengths of the summaries. Then, we report the regression coefficients on each policy ID, corresponding to a length ratio of 1 with the reference summaries.

7. G We took this approach because it is hard to directly compare our TL;DR-trained models to models trained on CNN/DM; the CNN/DM summaries are much longer and written in bullet-point form.

8. 21 In terms of ROUGE results on CNN/DM, our 6.7B supervised models are a bit worse than T5, but a bit better than state-of-the-art models from mid-2019.

9. I Our main models are trained on about 65K comparisons, though we achieve good results with as few as 8K comparisons.

10. J Specifically, we use Upwork, Scale, and Lionbridge. Our contractors have a range of ages, genders, and educational backgrounds, and are mostly American or Filipino (see Appendix C of our paper for demographic data).

11. K Our criteria for hiring contractors were: (1) they were willing to do the task, and (2) they passed a minimum threshold of speed and agreement with researcher labels. We paid all our contractors at least $15/hr.

12. L This is impressive relative to the TL;DR reference summaries, which get a perfect _overall_ score 23% of the time, but indicates there is still room for improvement.

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3. 3 Maynez, J., Narayan, S., Bohnet, B., & McDonald, R. (2020). “On Faithfulness and Factuality in Abstractive Summarization.⁠(opens in a new window).” arXiv preprint.

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6. 6 Nadeem, M., Bethke, A., & Reddy, S. (2020). “StereoSet: Measuring stereotypical bias in pretrained language models⁠(opens in a new window).” arXiv preprint.

7. 7 Ziegler, D. M., Stiennon, N., Wu, J., Brown, T. B., Radford, A., Amodei, D., Christiano, P., & Irving, G. (2019). “Fine-tuning language models from human preferences⁠(opens in a new window).” arXiv preprint.

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9. 9 Jaques, N., Ghandeharioun, A., Shen, J. H., Ferguson, C., Lapedriza, A., Jones, N., Gu, S., & Picard, R. (2019). “Way off-policy batch deep reinforcement learning of implicit human preferences in dialog⁠(opens in a new window).” arXiv preprint.

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17. 17 Perez, E., & Karamcheti, S., & Fergus, R., & Weston, J., & Kiela, D., & Cho, K. (2019). ”Finding generalizable eevidence by learning to convince Q&A models.⁠(opens in a new window)” arXiv preprint.

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Nisan Stiennon, Paul Christiano, Daniel Ziegler, Ryan Lowe, Jeffrey Wu, Chelsea Voss, Long Ouyang

We’d like to thank the following people who gave feedback on various iterations of the blog post: Douwe Kiela, Zach Lipton, Alex Irpan, Jack Clark, Jacob Hilton, Raul Puri, Miles Brundage, Greg Brockman, Ilya Sutskever, Kelly Sims, Wojciech Kryscinski, and Dzimitry Bahdanau. We’d also like to thank Justin Jay Wang for driving the blog post design, Ashley Pilipiszyn for editing, Alec Radford and Dario Amodei for guidance on the project, Shan Carter for help designing the main diagram, Gretchen Krueger for co-writing the model card, Beth Barnes for help with labeler hiring and general encouragement, and many other people at OpenAI for training our large pre-trained models, supporting us through computing infrastructure improvements and maintenance, and writing fast GPU kernels. Finally, we’d like to thank all of our contractors for providing the data that was essential for training the models in this post.

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